Purchasing your raw pet food is fast, secure, and easy with our on-line ordering system. Next to each item is a "Buy Me" button.  Simply press this button and that item will be added to your shopping cart, what we affectionately call "Your Doggie Bag". When you're ready to checkout, just press the "Doggie Bag/Checkout" button at the bottom of the right-hand menu.  This page describes everything you need to know when purchasing products from The K9's Choice including:

• The K9's Choice Home Delivery

• UPS Delivery

• Checking the Status of Your Order

• How to Return Merchandise

The K9's Choice Home Delivery
For large orders or shipments to our local area (Sacramento Valley), non-UPS delivery of your order may be available.  Please contact us by email to arrange at sales@thek9schoice.com to see if your order qualifies.  If you qualify, simply select the Pickup/Delivery shipping option at checkout.  Additional charges may apply.

back to top

UPS Delivery
Due to the perishable nature of our products, UPS Overnight shipping is required unless the shipping address is within the UPS Ground 2-day area. At checkout, we will determine if the shipping address is within the 2-day range and you will be able to select the less expensive UPS Ground option.  If it is determined that the shipping address is not within the UPS Ground 2-day range, you will only be allowed to select the UPS Overnight option which can be extremely expensive.  To ensure your UPS order is received fresh, The K9s Choice packages their products in insulated boxes which will add $10.00 per box to your order. If you would like to see a list of other Oma's Pride distributors that may be in your area, click here.

back to top

Checking the Status of Your Order
Please keep your order number. You will need it in the event you wish to cancel or check the status of your order.

If your order has not already been shipped, we can cancel it. To do so, please contact us immediately at sales@thek9schoice.com or 707.678.5934. If your order has already been shipped we will be unable to cancel it.

back to top

How to Return Merchandise
We want you to be satisfied with your purchase from The K9's Choice. If your items are damaged or spoiled, please contact us at 707-678-5934 immediately.  Due to the perishable nature of our products, please do not attempt to return them.

back to top